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Step 1 Sign Up

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Step 2 Sign In

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Step 3 Grant Permission

After successful sign up and first-time login, the system shows a message that TipTok needs your permission to use location service

Please grant “Allow all the time” permission to TipTok. The following features will not work correctly if you deny the permission:

• Mileage will not be recorded correctly
• Dropoff location will not be recorded correctly
• Dropoff location will not show up on Map tab

If you didn't grant the permission at the first time running TipTok APP, you can always click here to follow the steps.

For the latest version of Android like Version 11, please follow these steps below:

For some ealier version of Android like Version 10, please follow the example below to choose "Allow all the time":

For some ealier version of Android like Version 9, please follow the example below to choose "Allow":

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Step 4 Enable TipTok Service

TipTok Service must be enabled before you can use it.

TipTok has 2 components working together.

1. TipTok Service, which is the TipTok button, the circle button floating on the screen like this:
   
   TipTok Service automatically retrieves data from UberEats APP and saves data in Database. And also it checks customers history if you click it.
   
   If you don't see this circle button on screen, it means that TipTok Service is not enabled.
   
   
2. TipTok APP, which presents you the data TipTok Service saved by list, on map or in chart.
   
   

Please follow these steps to enable TipTok Service:

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TipTok Button

When you are at idle status, if you click the TipTok Button, today summary will show up for you like this. You can scroll down to see more information.

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Accept it or not?

Whe a delivery request comes in, you click the TipTok button. It shows you detailed informtaion about this order:

• Estimated total minutes needed to complete this delivery.
• $ per mile
• $ per hour

Those information helps you decide to accept this order or not.

UberEats didn't tell you the real dropoff address until you complete the pickup step. So when a request comes in, the dropoff is not the real address. It is an area around the real address.

If you ever delivered food to this address, TipTok will show you all customers at this address.

• Tips/Trips: Total tips from this customer and TOtal trips to this customer.
• PET: Possibility of Extra Tip. This is the chance of extra tip from this customer. 50%/$2.5 means 50% chance of extra tip from this customer.
• GPA: Generosity Per Amount. This is the tip percent over customer order amount. The bigger the better.
• Earning: Your total earning from this customer.
• Marks: you can mark customer address, for example, apartment, business, etc. see how to rate and mark a customer or address

You can scroll the list up and down, left and right to see more information.

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Check Customer History

UberEats shows you the real dropoff address after you successfully picked up the order.

You can check the customer history after you get the real dropoff address.

Click the TipTok circle button to check the customer history.

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TipTok saves trips for you

After you successfully complete a delivery, TipTok automatically saves delivery information for your record. Where to find those delivery information?

On your phone home screen, find TipTok APP icon (NOT the TipTok circle button) like this:

Click it to start TipTok APP. All saved trips show up on "Trip" tab

Unlike DoorDash, Uber customer tips and drivers' final earnings are not available immediately.

Customers have the right to refuse to pay the tips they promised within 1 hour after delivery. So driver's final earning is not available until customers confirm the tips.

As you can see, there are blue "T" signs at the end of each delivery. "T" means temporary and need to be consolidated.

You can do the consolidation process after you received tips from customer.

Learn how to do consolidation

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Consolidation

Why would we need consolidation?

Unlike DoorDash, Uber customers don't tip drivers immediately after delivery. Drivers have to wait for customers' confirmation on the tips. Usually tips are available within 1 hour.

Customers have the right to refuse to pay the tips they promised in advance. So the estimate earning at the trip request is not guaranteed.

We don't know the exact earning after delivery, so we need consolidation process to combine the previous data we already saved with the tips information received later.

After you received cusomter tips, you can do the consolidation following these steps:

Step 1.

Find the "Trip Details" page on your UberEats app.(Remember, the delivery has to be saved by TipTok before. if not, we can not do the consolidation.)

Step 2.

Click the TipTok Circle button on "Trip Details" page, TipTok will do the consolidation process for you.

How to find "Trip Details" page on UberEats app?

Or you can do this from Tip Notification:

When you are on the Trip Details page, click the TipTok button, TipTok automatically starts the consolidation process and shows the result.

Trips look like this after consolidation:

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Multiple-Order Trip Consolidation

When you got a trip with multiple orders, Uber APP doesn't separate each order for you. It just shows 1 single trip by combining all orders together.

In this case, please follow these steps to find each of single order, and you do consolidation on each single trip details page:

Step 1.

If the trip is multiple-order trip, the Trip Details page will show multiple pickups or dropoffs on map. You can not do consolidation on this page. You have to click the Question Mark on the top right corner. This will send you to the "Choose a trip" page

Step 2.

On "Choose a trip" page, clicking any trip will send you to a "Help" page.

Step 3.

On the "Help" page, click the time text like "Sunday, September 13, 4:39 PM" on the top part of screen. This will send you the single-order "Trip Details" page. On this page, click the TipTok button to do the consolidation just like normal trips.

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Find missing trips

What if there are some trips not showing up? There are lots of reasons like internet issues or server issues, which cause TipTok might not be able to save data to server.

In this case, the missing trips will not appear on the Trips tab. You can use the “Find Missing Trips” in settings to find the missing trips. Missing trips will show up on "Trips" tab after found and synchronized.

Remeber TipTok will not be able to find missing trips for you if the TipTok service is not enabled and running when you are on trips. The best practice is that keep TipTok runninig all the time.

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Rate and Mark a customer or address

You can rate and mark a customer or address for later reference. Rating and Marks will show up when you click the TipTok button to check the customer history.

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Input Order Amount

TipTok uses GPA (Generosity Per Amount) to measure the kindness and generosity of customers.

GPA is a tip percentage over order amount. If the customer tipped you $10 for an order of $50, the GPA is 10/50 = 20%. So the higher the better.

There is no chance to get customer order amount from UberEats APP, but if you happen to know the order amount from the reciept, you can input the order amount into TipTok APP. This helps to calculate the customer's GPA for your reference in future.

On the trip details page in TipTok APP, you scroll down to the bottom, if there is a red pencil icon after the order amount, this means you can input order amount for this trip.

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Top customers and restaurants

TipTok analyzes data you saved and provides you top list of customers and restaurant to help you know and serve customers better.

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Map

If you granted TipTok permission to use location service, all saved customers are showing up on the map.

If you didn't granted the permission, the map will be empty.

If you want to grant TipTok the permission to use location, click here

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Charts

TipTok provides charts help you analyse your earning performance.

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Membership

Everybody gets 1 week free trial. There is a monthly charge if you decide to continue to use TipTok after free trail.

Currently we are only open for payment month by month.

There is no refund for any reason after you pay for the month. Thank you for your support and understanding.

Please renew membership in time to avoid interrupt. TipTok will not work correctly after your membership expires.

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Location Permission

Before TipTok can work for you properly, TipTok needs your permission to use the location service. TipTok use location service to do following things:

• Track the mileage you drive
• Save dropoff location information

If you didn't grant the permission to TipTok at the very beginnig, you can do it as the following steps:

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Tracking Mileage

Remember: the location permission must be granted to TipTok before TipTok can track mileage for you. Click here to learn how to grant the location permission to TipTok

Why tracking mileage?

1. Improve your earning performance
Your delivery cost should include not only active mileage but also those mileage you drive to hotspots and go back to home.

TipTok tracks both mileage between trips and after trips.

For example, after completing a delivery you drive 2.6 miles to a hot spot. TipTok keeps a record of 2.6 miles for you.

You finish the last delivery today, then drive 3.2 miles back to home, TipTok keeps a record of 3.2 miles for you.

All these miles plus active miles are your cost. Now you can look at how much dollar you make per mile.

You should improve your earning performance if your hourly mileage rate is lower than $1.

2. Provide reference for your tax filing
You can download mileage data before filing your income tax. Remember it is your responsibility to verify the correctness of those mileage data.

When you start dashing, TipTok automatically start tracking mileage for you. If for any reason it is not started, just click the “start tracking” button anytime. And you can stop the tracking anytime.

“Mileage between Trips” - The mileage you drive to a hot spot

“Mileage in Trip” - The mileage you drive during a delivery.

“Mileage after Trips” - The mileage you drive back to home.

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Download Mileage

(The download feature was temporarily removed from the APP for performance purpose.)

You might see a message like this, which means TipTok needs your permission to create files on your phone. Please choose "Allow", and then try to download again.

Please remember, TipTok only needs your permission to create files on your phone. TipTok DOES NOT access photos, media, and files on your phone!

If you don't see the message and still failed to download file, please follow the steps below and then try to download again.